WINERY POLICIES & PROCEDURES
We thank you for your patience during the new normal as we open our doors once again....
PRIOR TO YOUR VISIT
If only picking up a wine order and not staying at the Winery, no reservation is required.
Due to social distancing requirements and seating limitations, guests will need to make a reservation prior to visiting the winery.
While we may be able to seat walk-ins, reservations are strongly suggested to guarantee seating for your visit. We cannot guarantee seating without a reservation.
When you make your reservation to visit Old York Cellars Winery, please include the total number of children in your reservation party, there is no charge for children.
We can only accommodate groups of up to 6 people at this time. If you book more than one table or seating reservation at a time, the tables or seating areas will not be next to each other and may be in completely separate areas of the Winery property. For everyone's safety, guests are not permitted to move between tables or seating areas to visit with other guests.
If you wish to make a reservation for a larger group it will need to be booked in advance and through our Event Coordinator and are only available at specific times in order to maintain the safety of our Staff and Winery Guests.
Each reservation is up to 2 hours. Our last reservation is at 6 PM until our closing time at 7 PM.
UPON YOUR ARRIVAL
Masks Must be Worn Upon Your Arrival and they Must be Worn Upon your Departure.
Masks Must be Worn at all times while walking anywhere in our Parking Areas.
Please Visit our Concierge to Check-In.
Our staff will check you in and escort you to your assigned table, chair seating area or vineyard area.
Our staff is not allowed to serve any customers that do not have an assigned table, seating area or assigned vineyard area.
Tables and/or chairs cannot be moved, they have been placed in accordance with social distancing and state mandated requirements and must remain in place.
Please review the following policies. Thank you again for your cooperation.
No one with a fever or symptoms of COVID-19 should visit the winery.
Bringing alcoholic beverages to the Winery is absolutely prohibited. All coolers and bags are subject to search and any alcohol brought to the Winery will be confiscated.
Social Distancing must be maintained at all times.
Masks must be worn upon your arrival and at all times when not seated at a table, a chair seating area or if you leave your vineyard area.
Children must stay seated within your group and are required to wear masks when not sitting at a table, a chair seating area or if they leave their vineyard area.
We reserve the right to refuse service to guests who are visibly intoxicated.
Underage drinking is strictly prohibited and the IDs of anyone buying or drinking alcohol will be checked.
Table & Seating Areas
- Customers will be escorted to their table or seating area upon arrival, no self-seating is allowed.
- For everyone's safety, guests are not permitted to move between tables or seating areas to visit with other guests.
- If you bring your own food or utensils, please carry it out with you when you leave. Trash bags are available upon request.
- All Trash and glasses must be cleaned up and taken with you upon departure.
- Tables and/or chairs cannot be moved, they have been placed in accordance with social distancing and state mandated requirements and must remain in place.
- All table and seating areas have up to a 2 hour time limit.
- Each reservation is up to 2 hours.
- Our last reservation is at 6 PM until our closing time at 7 PM.
Family & Pet Friendly Areas in The Vineyard
Customers will be escorted to their vineyard area upon arrival, no self-seating or moving into another area is allowed.
Family & Pet Friendly areas can be booked through our reservation system, the areas are located within the vineyard rows.
Family & Pet Friendly areas in the vineyard do not have furniture and you will need to bring your own chairs and blanket.
If you bring your own food or utensils, please carry it out with you when you leave. Trash bags are available upon request. All Trash and glasses must be cleaned up and taken with you upon departure.
Family & Pet Friendly areas also have up to a 2 hour time limit. Each reservation is up to 2 hours. Our last reservation is at 6 PM until our closing time at 7 PM.
Dogs are to remain leashed at all times and can only be in grass areas. Cleaning up after your pet is required.
Social Distancing applies to all areas inside and outside. Please adhere to social distancing guidelines and remain six feet apart.
Smoking in the designated area only, indicated by smoking receptacles. Smoking is not allowed at the tables, chair seating areas or in the vineyard areas.
Guests are eligible for a full refund if they cancel their reservation (other than Wine and Comedy and other special event reservations) at least 24 hours prior to a reservation. If there is inclement weather on the day of the reservation (other than Wine and Comedy and other special event reservations), guests may still cancel their reservation on that day prior to the time of their reservation and receive a full refund. Guests who do not cancel their reservations prior to these deadlines are not eligible to refunds.
If you have any questions during your visit, please ask one of our winery teammates and we will be happy to assist you. During this time we will continue to update our policies to ensure the safety of our staff and our guests while adhering to social distancing guidelines.